Security and safety concerns should be reported immediately to the Front Line Services Supervisor or Front Line Services staff. Depending on the circumstances, Front Line Services staff may call the Front Line Services Supervisor or the Executive Director of Libraries. If the situation warrants it, University Police should be called at 911 or 210-567-2800. If UT Police are called, the Executive Director of Libraries should be notified.
If a problem occurs on weekends or after 5 p.m., contact the Library Administration Chain of Command. Staff Emergency Contact Information is not publicly available.
Children under the age of 15 must be accompanied by a supervising adult at all times. Unattended children under the age of 15 should be reported to the Front Line Services Supervisor on duty. The child should be asked to contact his/her parent or guardian. If the supervising adult is not in the Library, University Police should be contacted. This policy protects the child from possible harm.