For questions, contact the ILL department at (210) 567-2460 or ariel-ill@uthscsa.edu.
Once a request has been submitted, you can see the information in the Open Requests section of your ILLiad account. Click on the linked Request number for additional information.
Status |
Meaning |
Awaiting Copyright Clearance |
The request has been submitted to the interlibrary loan (ILL) department. The request is waiting for ILL to determine if any legal copyright issues and fees apply to the request. |
Awaiting Request Processing |
The request is waiting to be processed by ILL. |
Request in Processing |
ILL is processing the request. |
Request Sent |
Item has been requested from other libraries. |
Delivered to Web |
Item has been received electronically and is available in ILLiad account. Note: Patron has 21 days to retrieve (download) item before it is removed from system. |
Request Finished |
Request is completed and closed. |
Cancelled by ILL Staff |
ILL has cancelled the request. An email will be sent to patron explaining why the request was cancelled. |
Copyright charges go into effect after five article requests from a single journal or book title published within the last five years (reset on an annual basis). After that, the library is charged a copyright fee for each request. The amount varies by publisher and title. Interlibrary Loan (ILL) requests that reach the limit of copyright will be covered up to $50. If an item is over $50 in copyright charges, an email will be sent to the patron asking if they are willing to cover the cost of the item. If not, the request will be canceled.