For questions, contact us at:
Once a request has been submitted, you can see the information in the Open Requests section of your ILLiad account. Click on the linked Request number for additional information.
|
Status |
Meaning |
|
Awaiting Copyright Clearance |
The request has been submitted to the interlibrary loan (ILL) department. Articles less than five years old must go through copyright clearance to determine if any legal copyright issues and/or fees apply to the request. |
|
Awaiting Request Processing |
Copyright has been cleared and the request is waiting to be processed by ILL staff. |
|
Request in Processing |
ILL staff is actively processing the request. |
|
Request Sent |
A copy has been requested from other libraries. |
|
Delivered to Web |
Item has been received electronically and is available in your ILLiad account. Note: Patron has 21 days to retrieve (download) item before it is removed from the system. |
|
Request Finished |
Request is completed and closed. |
|
Cancelled by ILL Staff |
ILL staff have cancelled the request. You will receive an email explaining reasoning. |
We follow the CONTU Guidelines, meaning copyright charges go into effect after five article requests from a single journal or book published within the last five years. After that, the library is charged a copyright fee for each request. The amount varies by publisher and title.
ILL requests received after the yearly limit is reached will be covered up to $50. If an item is over $50 in copyright fees, an email will be sent to the patron asking if they are willing to cover the cost of the item. If not, the request will be canceled.