If you have general questions about Telecommuting / working from home, contact one of the individuals below.
Kelley Minars, Briscoe Library
210-567-2483, minars@uthscsa.edu
Ellyse Sanchez, Student Life
210-567-2627, sancheze5@uthscsa.edu
Christopher Fuglestad, International Services
210-567-6241, fuglestad@uthscsa.edu
Gina Schiller, VPAFSA
210-567-0648, schillerg@uthscsa.edu
If you have more specific questions, contact the IMS Service Desk.
IMS Service Desk
Mon-Fri, 6:00AM-6:00PM; Temporarily extended to: M-F, 6am-8pm
210-567-7777, IMS-ServiceDesk@uthscsa.edu
Microsoft Teams - Browser-based version of Teams.
Creating a Teleconference or Video Conference Using Outlook
The university is currently asking employees to not forward their phones, as this may overtax the number of lines available. Instead Jabber can be used as a 'softphone' to receive calls on your computer or mobile device.
Instructions
To use Jabber for telephone purposes via a computer or mobile device submit an IMS Service Request. Fill out the form in TeamDynamix and choose whether you'd like Jabber enabled on mobile, desktop, or both. If choosing mobile include your phone number in the additional information box.
You will need to download the Jabber app if using a mobile device and will be able to log in using your UT Health domain name and password once your service request has been completed.
Other Links
Cisco Phones Self Care Portal - Use this site to check your desk phone settings remotely.
Enable Jabber for Computer and/or Mobile Device - Must request access through TeamDynamix.
IMS Guide to downloading and setting up VPN and Duo Authentication
When you are off-campus VPN is required to:
There are two requirements to connect to the VPN: