Chrome and Firefox seem to provide the best experience for UTHealth- San Antonio patrons. Please use the links below to both download and trouble shoot issues regarding the four most commonly used browsers.
**To test your connectivity in any browser:
Canvas supports the current and first previous major releases of the following browsers:
Flash is required for recording or viewing audio/videos. Other than these features, Flash is not required to use most areas of Canvas. Please note that some browsers may no longer support Flash.
The Java plug-in is required for screen sharing in Conferences. Please note that some browsers do not support Java. Otherwise, there are no other browser plug-ins used by Canvas.
Some browser plugins or extensions may conflict with Canvas and affect functionality. If you experience behavior that does not allow you to view or participate in Canvas courses, please ensure you have disabled any extensions or plugins that interact directly with your web browser.
For troubleshooting, consider logging in to Canvas using an incognito or private browser window, which will provide a browser session without any prior browsing or search history, associated browser cookies, or other factors that may interfere with the browser. If you are able to view and participate in Canvas using an incognito or private browser window, the behavior you are experiencing is likely related to the browser and not Canvas