Did you find a broken link or have an issue accessing a resource?
Issue
Logging into web sites using Google Chrome, you may receive an error message like the one listed below:
Cause
Invalid cookie from previously visiting a UT Health San Antonio shibboleth protected website.
Solution
Clear your cache for "all time".
Proxy (off campus authentication) error
Most proxy issues occur when trying to access an open access title. If you see this message, try accessing the item directly through the publisher link. Also, please let us know about the issue by submitting the report, with email address included.
Connecting to an e-resource
Some resources will not display or function properly depending on the web browser settings. Known common problems are:
Off-campus Issues:
Citation trouble
Citation information is provided by each publisher and does not always link properly (when using HSCLink). Some common problems occur if: